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Wie gut funktionieren die digitalen Services in deiner Stadt?

Mit dem Nutzerklima-Test 2026 kannst du in 7 Minuten anonym Feedback geben und helfen, digitale Services besser zu machen:
https://nutzerfreundlich.digital/nutzerklima-test-2026/

#NutzerklimaTest #UX #DigitaleVerwaltung #ServiceDesign #UX #Digitalisierung #CitizenExperience

💡 How Munich is building better digital public services with Zammad

Digital forms alone do not create a positive digital experience for citizens. What’s often missing is clear and consistent communication.

The City of Munich is tackling this challenge head-on. With Zammad, every request becomes part of a smarter, more connected process. Read the full article: https://zammad.com/en/blog/public-services-with-zammad

#GovTech #DigitalTransformation #OpenSource #SmartCity #CitizenExperience #Zammad