Veteran firefighter Craig Flannery lands top job as Chief Fire Officer

Craig Flannery, who has spent more than 20 years rising through the ranks, has been named the Service’s new Chief Fire Officer. His appointment became official on Monday, 15 December 2025, after a gruelling recruitment process that tested candidates on everything from crisis leadership to long‑term vision.

From the front line to the top seat

Craig Flannery isn’t a stranger to the heat. Over more than two decades with Mid and West Wales Fire and Rescue Service, he’s led crews on the ground, overseen complex risk management, and helped steer organisational development.

His career has been marked by a drive to modernise the Service. He spearheaded innovation in firefighter training and learning programmes, making sure crews were equipped with the latest skills and knowledge.

Flannery also took charge of the Service’s On‑Call Improvement Programme, strengthening the backbone of community response. And he pushed hard for investment in workforce development and cutting‑edge ICT systems, laying the foundations for a more resilient, forward‑looking organisation.

Newly appointed Chief Fire Officer Craig Flannery shakes hands with Fire Authority Chair Cllr John Davies beneath a mural honouring the Dodworth Brigade.
(Image: Mid and West Wales Fire and Rescue Service)

Tough competition, clear winner

The Fire Authority put candidates through multi‑stage interviews, leadership exercises and scenario tests – with external assessors brought in to guarantee fairness. Flannery emerged as the stand‑out choice, praised for his strategic nous, deep knowledge of the Service, and commitment to community safety.

Councillor John Davies, Chair of the Authority, said:

“Craig brings a deep understanding of our Service and a clear vision for its future. His appointment will strengthen our ability to innovate, support our workforce and deliver high‑quality protection for the communities we serve.”

Flannery’s pledge

Speaking after his appointment, Flannery struck a determined tone:

“It is a privilege to lead this outstanding Service. I am committed to supporting our people, strengthening our partnerships and building on the strong foundations already in place. As challenges evolve, we must innovate, modernise and ensure we have the skills, technology and capability to meet the needs of our communities.”

Facing the Heat Beyond the Flames

Craig Flannery steps into the Chief Fire Officer role at a time when Mid and West Wales Fire and Rescue Service is still reeling from a damning cultural review. Allegations of bullying, harassment and a “boys’ club” mentality have cast a long shadow over the organisation, leaving staff and communities demanding change.

His appointment is not just about operational leadership – it’s a test of whether the Service can rebuild trust and transform its culture. Flannery’s track record in workforce development and organisational reform will be under the spotlight as he promises to modernise, innovate and put community safety first.

The question now is whether he can deliver more than promises, and lead a Service scarred by scandal into a new era of accountability, resilience and respect.

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#ChiefFireOfficer #CllrJohnDavies #CraigFlannery #MidAndWestWalesFireAndRescueService

Chief Fire Officer Roger Thomas to retire after 29 years of service

From firefighter to Chief Fire Officer

Roger Thomas began his career with the Service in 1996, rising through the ranks from firefighter to the organisation’s most senior role. Over the years he has held a variety of operational and leadership posts, including a secondment to the Welsh Government in 2007/08, where he brought frontline experience into policy‑making.

He joined the Executive Leadership Team as Area Manager in 2014 and went on to serve in Brigade Manager roles from 2017, helping to guide the Service through a period of significant transformation.

Appointed Chief Fire Officer in April 2022, Roger has been praised for leading with “distinction, compassion and vision,” maintaining high operational standards while driving innovation, strengthening community engagement and fostering a culture of inclusivity.

National recognition

His contribution was formally recognised in the 2024 King’s Birthday Honours, where he was awarded the King’s Fire Service Medal (KFSM) for outstanding service.

Reflecting on his retirement, Roger said:

“It has been the greatest honour of my life to serve Mid and West Wales Fire and Rescue Service. I am immensely proud of what we have achieved together and deeply grateful for the support of my colleagues and our communities.”

Tributes from the Authority

Councillor John Davies, Chair of Mid and West Wales Fire and Rescue Authority, paid tribute to Roger’s leadership:

“Roger’s legacy is reflected not only in the policies he shaped and the incidents he led, but in the people he mentored, the teams he inspired and the trust he built across the organisation and beyond. He leaves behind a Service that is stronger, more agile and deeply connected to the communities it serves.”

Interim leadership

Following his retirement, Deputy Chief Fire Officer Iwan Cray will assume the statutory responsibilities of Head of Paid Service on an interim basis while the recruitment process for a permanent Chief Fire Officer/Chief Executive Officer is carried out.

Mr Cray said:

“It is a privilege to take on this responsibility and I do so with a deep sense of commitment to our people, our communities and the values that define our Service. While this is a temporary arrangement, I want to reassure everyone that continuity, stability and progress will remain our priorities.”

#ChiefFireOfficer #IwanCray #KingSFireServiceMedal #MidAndWestWalesFireAndRescueService #retirement #RogerThomas