I found out the #BikeKitchener Bike Valet service is entirely volunteer operated; maybe there's one City staff member to supervise. So when they can't get enough volunteers to help out, there's no bike valet service...
You can apply to volunteer at
https://app.betterimpact.com/PublicOrganization/f33efd12-a2fb-4f46-90f8-93dcb93f8445/1
#BikeNite A3

