Complaint filed with the #BBB since #Ascensus has decided to $0 my #401k #Retirement account and not provide the funds to me for over a month. This account was with #Vanguard and it was automatically transferred by them to Ascensus. Ascensus is currently rated F with 51 open complaints at the #BetterBusinessBureau.
For those that were with #Vanguard and transferred to #Ascensus for #401k and #Retirement, be aware that Ascensus is no longer #BetterBusinessBureau / #BBB #Accredited. It appears to have previously had a score of F due to "Failure to respond to 50 complaint(s) filed against business". If you try to move funds out of Ascensus, they will do their best to not tender your funds, like claiming they have when they have not. https://www.bbb.org/us/pa/dresher/profile/retirement-planning-services/ascensus-0241-194246057