The last 20% is where the real ROI lives. π―
We sat down with Alex Topaloski to talk about the "last mile" in enterprise tech β getting data & insights is only 80% of the work. The final step? Systems in motion that shape the customer experience.
Critical for banks, telcos & enterprises alike.
Watch on YouTube π
https://youtube.com/shorts/gDGcAdNLzZY
What makes innovation truly lasting? π
James Liang, Executive Chairman of Trip.com & author of "Innovationism", shares a powerful idea: real innovation is measured by the heritage it generates.
"Good innovation will have a lasting impact. And the good news is β it's going to last."
Watch on YouTube π
https://youtube.com/shorts/WDDFTrHy4sI
What happens to human meaning when AI does the work?
James Liang joins Bernard to explore why innovation & heritage are the same coin β innovation measured by the heritage it leaves behind. Plus: why aging societies stop producing startups, hybrid work as family policy, and why population, not chips, is the real race.
π§ Listen on Spotify:
https://open.spotify.com/episode/6WaQzBUDFMSV3EggX8WtRO?si=EjoKxXv0R1e96qIh96gNOg
Is Silicon Valley actually fragmented? π€
Peter Noszek (Super AI & TOKEN2049) thinks so β many Bay Area communities operating in silos, barely talking to each other.
Singapore? Far more unified: government, enterprises & community all working in sync.
A fascinating contrast worth hearing.
Watch on YouTube π
https://youtube.com/shorts/i9JYCnh_seQ
The "last mile" in enterprise tech is where real ROI lives. π―
Alex Topaloski (CEO, Pulse ID) explains why getting data & insights may be 80% of the work β but that final 20% shapes the entire customer experience.
A lesson not just for banks, but telcos & enterprises everywhere.
Watch on YouTube π
https://youtube.com/shorts/gDGcAdNLzZY
New episode! ποΈ
James Liang (Chairman, Trip.com Group) joins us to explore what human meaning looks like when AI does the work.
We dig into why population β not chips β is the real innovation race, why aging societies stop producing startups, and why he's bullish on China mid-term but bearish long-term.
Listen on Spotify π
https://open.spotify.com/episode/6WaQzBUDFMSV3EggX8WtRO?si=EjoKxXv0R1e96qIh96gNOg
James Liang joins us to explore a striking idea: innovation and heritage are the same coin β innovation measured by the lasting impact it leaves behind.
He also unpacks why aging societies stop building startups, and why population, not chips, is the real race.
Listen on Spotify π
https://open.spotify.com/episode/6WaQzBUDFMSV3EggX8WtRO?si=EjoKxXv0R1e96qIh96gNOg
Innovation & heritage are two sides of the same coin β that's James Liang's provocative thesis on our latest episode.
He joins Bernard to explore AI's impact on human meaning, why aging societies stop producing startups, and why population β not chips β is the real race.
Plus: his Nature 2024 hybrid-work study reframes family policy as economic logic.
Watch on YouTube π
https://www.youtube.com/watch?v=fK-0dffl4Eo
"Move fast and break things" works in consumer apps β but in fintech? The stakes are too high.
Alex Topaloski (CEO of Pulse ID) explains why financial services demands a different mindset: lower tolerance for failure, deeper empathy in partnerships, and respect for how the sector actually works.
Watch on YouTube π
https://youtube.com/shorts/cyYLoo3G9Fo?feature=share
New episode! ποΈ We spoke with Alex Topaloski from Pulse ID about the high stakes of #fintech transformation.
"The downside of getting something wrong in financial services is HUGE" β Alex breaks down why banks must move thoughtfully through digital change, balancing innovation with regulatory obligations.
Watch on YouTube: https://youtube.com/shorts/LiCk8p5NAnw
Analyse Podcast