Ha, this is what I would do (er... have done)
"...In January 2024, UK parcel delivery firm DPD faced a different kind of embarrassment. A frustrated customer who could not get help to locate a missing parcel asked DPD’s chatbot to write a poem that criticised the company. It did. He then asked it to swear. It did that too. The exchange went viral on social media. DPD disabled the chatbot shortly after...."


