What if the problem isn’t access to support—
but the ability to access the system itself?
https://substack.com/@hybridmind42/note/p-194712512?r=75c2ac
#HybridMind42 #PublicPolicy #UKPolicy #DWP #HMRC #MakingTaxDigital #SystemsThinking #Accessibility #DigitalInclusion #AdministrativeBurden #SocialSystems #PolicyDesign
